Responsible Play Policy

Our Commitment

53two operates its lottery to raise funds for its charitable purposes while encouraging safe and responsible participation.

We want our lottery to be enjoyable, affordable and never cause financial or personal harm.

Age Restrictions

Participation is strictly limited to persons aged 18 years or over.

We take reasonable steps to verify age and reserve the right to refuse ticket sales or close accounts where age requirements are not met.

Spending Responsibly

Participants should only purchase tickets that they can comfortably afford.

Lottery participation should never be viewed as a way to make money or solve financial difficulties.

Purchase Limits

The lottery limits purchases to a maximum of 10 tickets per draw.

Additional controls may be introduced where necessary to encourage responsible participation.

Self-Exclusion

Participants may choose to stop taking part in the lottery at any time.

You may:

• close your lottery account;
• request that your account be excluded from future ticket purchases; or
• contact us to request assistance with self-exclusion.

During a period of self-exclusion, you will not be able to purchase lottery tickets through your account.

Marketing

We will not knowingly send marketing communications to individuals who have self-excluded.

Participants may opt out of marketing communications at any time.

Identifying Problem Gambling

If you find that lottery participation is becoming difficult to control, you should consider taking a break or requesting self-exclusion.

Warning signs may include:

• spending more than intended;
• purchasing tickets to recover previous losses;
• borrowing money to buy tickets;
• hiding lottery participation from family or friends; or
• feeling anxious or distressed about gambling.

Getting Help

If you are concerned about your gambling, free and confidential support is available from specialist organisations including:

Further information about these services can be found on their official websites.

Contact Us

If you have questions about responsible play or wish to self-exclude, please contact 53two using the contact details provided within the lottery application or on our website.